Accessibility Statement
Last updated: April 5, 2026
Our Commitment
Tasawoq is committed to ensuring that our website, tasawoq.ca, is accessible to everyone, including people with disabilities. We strive to provide an inclusive and barrier-free online shopping experience for all customers in Canada and the United States.
Standards We Follow
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities.
Accessibility Features
We have taken the following steps to improve accessibility on our website:
- Use of clear, readable fonts and sufficient colour contrast.
- Descriptive alt text for product images.
- Keyboard-navigable menus and interactive elements.
- Responsive design that works across devices and screen sizes.
- Clear and consistent page structure with proper heading hierarchy.
Known Limitations
While we strive to meet accessibility standards, some content on our site may not yet fully conform to WCAG 2.1 Level AA. We are actively working to identify and address these gaps on an ongoing basis.
Feedback & Contact
We welcome your feedback on the accessibility of our website. If you experience any barriers or have suggestions for improvement, please contact us:
- Email: support@tasawoq.ca
- Address: Bloor Street, Mississauga, ON, L4X 1S7, Canada
- Hours: Monday to Friday, 9:00 AM – 6:00 PM EST
We aim to respond to accessibility feedback within 2 business days.
Formal Complaints
If you are not satisfied with our response, you may contact the relevant accessibility authority in your region. In Canada, you may reach out to the Accessible Canada Act authority. In the United States, you may contact the Americans with Disabilities Act (ADA) information line.
